Our cancellation and refund terms
Last updated: June 2026
We understand that travel plans can change. This policy explains how cancellations and refunds are handled for tours booked with Orchid Vacations or Brahma Holidays.
A booking is confirmed once an advance payment is received. The advance amount and balance payment schedule will be communicated to you at the time of booking.
Cancellation charges depend on how close to the travel date you cancel, and on the cancellation terms of our hotel, flight, and transport partners for that specific tour. As a general guide:
Exact cancellation charges will be shared with you in writing before you confirm your booking, as they vary by destination and season.
In the rare case we have to cancel or significantly reschedule a tour (e.g. due to insufficient group size, weather, or circumstances beyond our control), we will offer a full refund or the option to reschedule, whichever you prefer.
Approved refunds are processed to the original mode of payment within 7–14 working days.
Visa fees, travel insurance, and certain advance-purchased tickets (flights, trains, special permits) are non-refundable once booked, regardless of cancellation timing.
To request a cancellation or ask about a specific tour's refund terms, reach us at vandana.orchidvacations@gmail.com or call +91 98201 29117.